QUALITY ASSURANCE SUPERVISOR/MANAGER:

JOB DUTIES AND RESPONSIBILITIES INCLUDE BUT NOT LIMITED TO THE FOLLOWING:

• A minimum of 5 years’ experience managing a Quality Department with at least 4 direct reports.
• Must have experience in internal and external communication, both oral and written, to support internal sales effort and communicate with customers.
• Must be able to visit customers when requested.
• Knowledge of ISO9001 processes and flowcharts is a plus.
• Knowledge of Lean Mfg techniques and 5S a plus.
• Management of entire quality system including personnel, procedures and compliance.
• Review of customer specifications for quality requirements and incorporate into manufacturing plan.
• Monitor all operations that affect quality.
• Assure the reliability and consistency of production by checking processes and final output.
• Manage the nonconforming product process to confirm issues are identified and captured.
• Manage the Corrective and Preventive Action process to perform root cause analysis and work to eliminate the issue using the 8D approach.
• Conduct quality assurance meetings when needed to address systemic issues with product quality.
• Manage the auditing of processes to ensure compliance to processes and standards.
• Facilitate proactive solutions by collecting and analyzing quality data.
• Create, monitor and report on quality metrics that track performance. Examples are:
  • Cost of Quality-Weekly, Monthly, Year To Date scrap cost graph
  • Nonconforming Product Breakdown-Pareto
  • Failure Costs, Detection Costs, Prevention Costs Reporting
• Control of quality records and data.
• Handle customer and supplier visits regarding review of quality system.
• Complete customer quality surveys.
• Confirm adequacy of inspection equipment to perform tasks. Report and request needs of additional equipment to management team.
• Strive to achieve maximum profitability in all you do.

Salary Range (Depending on experience)  $65k to $75k